Every museum team needs to mindfully consider how to address diversity and inclusion. Common challenges include coming to a shared understanding of the terms, phrases, and approaches that reflect the institution’s concerns; identifying the institution’s goals; creating buy-in; and actualizing the plan in a thoughtful, strategic manner. Using real-world examples and employing the principles of AAM’s newly published LGBTQ Welcoming Guidelines—among other documents and benchmarks—presenters will engage with participants in frank discussion, exploring basic best and next practices in a practical, replicable way.

Barbara Cohen-Stratyner, M. Cecile Shellman