In this session, attendees will learn of assessment methods at three museums, as well as a strategy of peer coaching intended to encourage reflection. Challenges explored will include how to address diverse opinions on evaluation (will the system that works for baby boomers be successful for Millennials?) and how to handle an evaluation that is less than glowing. Strategies discussed will be relevant to small and large museums, and attendees will have an opportunity to discuss issues facing their own programs.

Herbert Jones, Jenny Woods, Marne Bariso, Richard Harker, Tina Nolan