Volunteers are an essential element in most museums’ operations, and they are an ever-changing population of all ages, backgrounds, and personalities. What can a museum do to minimize the risks to—and sometimes posed by—volunteers? How do you keep your museum volunteer-friendly while incorporating what may seem like draconian rules and procedures? Learn how you can prevent catastrophe, how to address problems if they do occur, and what legal aspects you need to consider when engaging volunteers in your museum.

Aaron Haag, Gwen Nelmes, Lois Kuter, Robbin Davis