The power and influence that museums wield comes through staff commitment and their ability to function as a team. Interaction between individuals from frontline to back-of-house maintains overall organizational success and philosophical alignment. High-performing, innovative, and committed workers thrive in an environment of inclusivity and where they are offered multiple forms of engagement. In this session, you will explore mechanisms of staff engagement at every level of the organization, from the hiring process forward, to increase staff productivity, satisfaction, and retention. Successful engagement creates a learning culture in which transparent and frequent communication promotes alignment with organizational and individual goals.


  • Danielle Horetsky


  • Ruth Shelly
  • Lee Roueche
  • Roslyn Schaffer
  • Alissa Whiteley