Museums are tasked with unpacking complex social narratives in order to accurately document conflict and actively further public understanding. Even seemingly benign narratives are often told through the eyes of an oversimplified “good guy” and “bad guy.” This reduction is rarely accurate and may, in fact, be harmful: victims get presented as powerless and victimizers as non-human monsters. Through example exhibitions, programs, and research, panelists will explore with you theories and approaches for pushing beyond such one-dimensional portrayals of difficult history and contemporary conflict. You will learn how to encourage your audiences to engage with social complexity and more fully envision their role as agents in social progress.

Education, Audience Research & Evaluation track generously supported by the Canadian Museum for Human Rights


  • Seth Frankel


  • Adam Nilsen Sean Kelley
  • Linda Blanshay